Privacy policy.

Last updated: [11/14/2025]
Titan Guard Concrete Coatings (“we,” “us,” or “our”) operates the website tgcoatings.co and provides concrete coating services, estimates, job scheduling, and customer communication.

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Email address

  • Phone number

  • Service address

  • Project details

  • Photos you provide

  • Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may automatically receive:

  • IP address

  • Browser type

  • Device information

  • Basic analytics data

This data helps improve our website and services.

2. How We Use Your Information

We use your information to provide and improve our services, including:

  • Scheduling estimates and jobs

  • Sending quotes and invoices

  • Communicating with you about your project

  • Sending appointment reminders and updates

  • Delivering photos or progress updates

  • Responding to questions or support requests

  • Internal recordkeeping

  • Customer service follow-up

  • Marketing (only when permitted by you)

We do not sell your information.

3. SMS/Text Messaging Consent

By providing your phone number and agreeing to receive text messages from us, you consent to:

  • Receiving project updates, reminders, and photos

  • Receiving estimate and scheduling information

  • Message frequency that may vary

  • Standard message and data rates that may apply

You can opt out at any time by replying STOP.
You can reply HELP for assistance.

We do not share SMS data with anyone except our texting provider (Quo/OpenPhone or Jobber) for the purpose of sending messages.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. How We Protect Your Information

We take reasonable steps to protect your data, including:

  • Encrypted payment processing

  • Secure communication tools

  • Limited internal access to your information

  • Use of reputable third-party providers (Jobber, Quo, Google Workspace, etc.)

No method of transmission is 100% secure, but we use industry-standard practices.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your data only with trusted service partners that help us run our business, including:

  • Scheduling & CRM tools (Jobber)

  • SMS/call provider (Quo/OpenPhone)

  • Email services

  • Payment processors

  • Website hosting (Squarespace)

These services are authorized to use your information only as needed to support Titan Guard’s operations.

6. Cookies & Website Tracking

Our website may use cookies or tracking tools to improve user experience and analyze website traffic.
You may disable cookies in your browser settings if you prefer.

7. Links to Other Websites

Our website may contain links to other sites. We are not responsible for the privacy practices of external websites.

8. Your Rights

You may request at any time:

  • To update your information

  • To opt out of marketing messages

  • To delete your customer record (except where legally required to retain)

To make a request, contact us at:

📧 jasonstrunk@tgcoatings.co

9. Updates to This Policy

We may update this policy from time to time. Updates will be posted on this page with a new “last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data, you may contact us at:

Titan Guard Concrete Coatings
📧 jasonstrunk@tgcoatings.co
📍 Wichita, Kansas